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Dianna Mandzuk ●Sales Representative ●Certified Luxury Home Marketing Specialist ●Canadian Staging Professional RE/Max Spirit Inc., Brokerage Professional Offices located at 203 Bond St. E., Oshawa, Ontario. L1G 1B4 Direct: 905-433-2579 Office: 905-728-1600 |
How Does it Relate to Real Estate? What is it? The Canadian Radio-Television and Telecommunications Commission (CRTC) is responsible for the Do-Not-Call List (DNCL), which contains the names and telephone numbers of consumers who do not want to receive unsolicited telephone calls from telemarketers. Telemarketing is the use of telephones, cellular phone, fax machines, etc to make unsolicited telephone calls or send unsolicited messages to consumers for the purposed of solicitation. Solicitation is the selling or promoting a product or service, or soliciting money. The object of the National DNCL is to provide a way for consumers to prevent telemarketers from calling them without consumers having to seal with individual telemarketers and their do-not-call lists. Telemarketers will not be permitted to call any of the numbers on the Nations DNCL, unless they already have an existing business relationship with the consumer or individual. Consumers can register up to three different telephone numbers on the list, and have to renew that list every three years. There is no cost for getting on to the list. Telemarketers are required to monitor the National DNCL and remove any numbers they find on it from their calling lists. Telemarketers have to pay for access to the list. Real estate brokers and salespersons, including REALTORS®, making unsolicited telephone calls are “telemarketers” within the meaning of the legislation. Exceptions to the Do-Not-Call-List The legislation establishing the National DNCL allows for the following exceptions. These types of organizations, or business situations, do not have to refer to the DNCL.
Individuals can consent to being called, even if they are registered on the National DNCL. This consent does not have to be in writing, but it must be absolutely explicit – for example, it is not enough for consumers to agree to be called. They must specifically agree to being contacted by telephone. If a customer does not explicitly agree to being contacted by telephone, then no consent has been given. How does it relate to Real Estate? Defining an existing business relationship An existing business relationship between a consumer and an organization, such as a real estate brokerage, is defined in three ways:
Consumers that had a contract or lease with an organization are still considered to have a business relationship with that organization for a further 18 months from the date the contract expires. The organization can contact them throughout that period, unless at any time the consumer asks not to be called. How do consumers register? Consumers will be able to sign up for the National DNCL after September 30th, 2008, but telephone, fax or email. There is no cost to consumers to register. A website has been created, www.lnnte-dncl.gc.ca, with contact information and instructions for consumers. The telephone number for consumers to call is 1-866-580-3625 (DNCL). Individuals will be able to put their names and up to three telephone numbers on the list. These can be land lines, cell phone numbers or fax numbers. Registered numbers will stay on the National DNCL for three years. After that, they’ll automatically be re-registered. There is no requirement for the National DNCL operator to contact consumers to inform them that their registration is expiring. Consumers will be responsible to re-register their telephone numbers after the three-year period. Consumers can re-register their numbers at any time, however; the three-year expiry period will restart every time they do. It is important to know that the registration is for the telephone number, not the person. If a registrant changes their telephone number, they will have to register their new telephone number with the National DNCL. When the new telephone number is registered the three-year expiry period re-starts. Telemarketers will be allowed 31 days to update their lists, so consumers may continue to receive unsolicited calls for a few weeks after registering their telephone numbers. Telemarketers, including real estate salespersons, are required by legislation to disclose the purpose of their call, and the company they are representing right away. For additional information, please click: http://www.crtc.gc.ca/eng/INFO_SHT/t1026.htm
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NOT INTENDED TO SOLICIT PROPERTIES ALREADY LISTED NOR BUYERS SIGNED UNDER A BUYER'S AGENCY AGREEMENT. E. & O.E. The information contained herein is believed to be accurate, but should not be relied upon without verification. Each office independently owned and operated. This site best viewed at 1024 x 768 screen resolution. COMMENTS/QUESTIONS CONTACT THE WEBMASTER content © 2008 DIANNA MANDZUK. ALL RIGHTS RESERVED.
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